If you're experiencing any issues, we'd be happy to help.
Please include us your ParagraphAI account email for verification:
iOS/Android: Open the app, go to Settings, and find your account email at the top.
Web app: Click on the Profile icon at the top-right.
Web extension: Click on the Profile icon at the bottom-right.
For any billing issues, please share your receipt copy or screenshot.
We typically respond Monday-Friday, 9am-5pm (Eastern).